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A case result and its document image are different products

Arizona’s Public Access Case Lookup directs users seeking superior-court criminal and civil documents to eAccess. Start by identifying the court and case; then determine whether eAccess covers the file you want. An online case result does not establish that every filing can be downloaded.

Check the filing date before choosing eAccess

Criminal case Published eAccess date boundary Decision
Superior Court outside Pima County Filed on or after July 1, 2010 Use eAccess for the covered case records.
Pima County Superior Court Filed on or after July 1, 2015 Apply the later Pima criminal-case boundary.
Earlier filing or another court level Not established by these superior-court date rules Ask the filing court about its record route.

Use the case filing date for this comparison. The date you were arrested, the date of a hearing and the date a document was added may differ. If your paperwork gives only an event date, establish the filing date before deciding which online coverage rule applies.

Work from the case to the particular filing

Keep the county, court name and complete case number together. Identify the document that answers the question: for example, a judgment or disposition rather than a charge listing. Before paying, confirm the document and whether its available format meets the recipient’s requirement.

The eAccess FAQ says a purchased document must be printed or downloaded within 24 hours from the time of purchase for continued access. Save the file during that window rather than assuming the account will keep an indefinitely accessible copy.

If certification is required, eAccess provides an electronically certified document. The FAQ currently lists an additional certification charge of $45 per document for Pay As You Go accounts and $35 per document for recurring monthly subscriptions. Some recipients require a certified copy bearing the court’s raised seal instead; confirm the recipient’s requirement before purchase. A raised-seal certified copy must be requested from the appropriate Clerk of the Court.

A missing image needs an explanation

eAccess excludes document images sealed or otherwise restricted by law, rule or court order. A qualifying filing date therefore does not guarantee access to a particular image. Ask the appropriate clerk about availability and the permitted request process; changing portals does not remove an access restriction.

When contacting the court, describe whether the case itself is missing or whether a known docket entry lacks its image. Include the filing date and exact document title if known. Those details separate a coverage question from a request for one unavailable filing.

Use Public Access for case information and eAccess for covered Superior Court documents

The Arizona Judicial Branch’s public case lookup searches case information across most participating courts, while eAccess is the document-access system for covered Superior Court civil and criminal cases. eAccess currently covers Superior Court criminal cases filed on or after July 1, 2010, except Pima County criminal cases, which begin July 1, 2015. The eAccess FAQ states that justice and municipal court records are not available through eAccess.

A document missing from eAccess may still be available from the Clerk of Superior Court if it is public and the clerk holds it. Sealed or otherwise restricted material is not made public by using a different portal.

Arizona DPS criminal history is a separate self-record route

If the task is to review your own statewide Arizona criminal-history record rather than retrieve a court filing, the Arizona Department of Public Safety uses a fingerprint-based Record Review Packet. DPS states that the subject may use it solely to review accuracy and completeness and that a response, including any existing record information, is mailed within 15 days after receipt of the completed packet. DPS also directs local-clearance requests to local law-enforcement agencies.

Before paying for or relying on an Arizona online record

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    Identify the court level

    Superior Court documents use eAccess when covered; justice and municipal court records require their own court routes.

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    Check the filing date

    Use July 1, 2010 for most Superior Court criminal eAccess coverage and July 1, 2015 for Pima County criminal cases.

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    Use the complete case number

    It is the safest bridge from case lookup to the correct document request.

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    Choose the document

    Request the judgment, minute entry, dismissal, or other filing that answers the question; a case-result page is not every document in the file.

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    Use DPS only for the statewide self-record task

    A DPS Record Review is not a substitute for a certified court document or a third-party public court search.